King Par Superstore's Frequently Asked Questions:
A: We sell both new and used merchandise. We stand behind every item we sell and we will do everything possible to assure that you're satisfied. King Par Super Store honors the manufacturer's warranty on all new products we sell. Warranty information is included with many manufacturers' products, or may be found on their respective websites. Merchandise which has been altered in any way is not covered under the manufacturer's warranty. It is at the manufacturer's discretion whether repair, replacement or refund is the appropriate action for the item under warranty.
Q: Can I cancel or modify my order?
Q: What is the exchange policy?
Q: What if I received the wrong item?
We will provide you with a Case Number for your return. Returns will be inspected to insure that they are in the same condition when it was sent out.
Please Note: All incorrect returns must be returned to our warehouse within 14 days (10 business days) of receiving the case number.
Please note: Saturday, Sunday and Holidays are not counted as shipping days. We have negotiated great rates to get our products to you! However, as the buyer, you will be responsible for any applicable duties and taxes levied by your local government. We have no way of predicting what these charges will be, so we recommend that you check with your local representatives for details.
Simply email us at firstname.lastname@example.org and send us your order number, name, email address and a detailed description of the error.
We will email you a 'Prepaid' return label and a Case Number. Just slap the label on the box and clearly write the Return Authorization Number on each side of the box.
If we do not have the product described in the listing (listing error), we will immediately issue you a full refund.
Please Note: we must receive the product in question within 14 days (10 business days).
Sorry for the inconvenience!!!
Many times orders are shipped via multiple packages, and one of your packages may be slightly delayed.
Q: Can I get a serial number to verify through the manufacturer?
If by some chance you receive a product from us that is not authentic, we will give you a full refund.
Q: Can I pick up my order at your Superstore?
(Prices are subject to change - please call us to confirm our most up-to-date prices.)
King Par Superstore has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: http://www.kingparsuperstore.com
We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you on successive visits.
Our site uses standard email for current and prospective clients to request information on products, and services. Any contact information collected, such as, email address, unique identifiers, financial information (account or credit card numbers), and demographic information, is used to process and send orders and information to our customers. The customer's contact information is also used to get in touch with the visitor when necessary.
What's our policy?
King Par Superstore is committed to protecting the privacy of its customers and we have taken strong measures to ensure that the information we gather from you will be secure and confidential. We collect customer's email addresses, first and last name and mailing address in order to ship out the products.
How do we protect your information?
We make sure that every online communication with our customers meets our high standards of privacy and security. We do this by using a secure server. In addition, we take strong measures to protect all customer data against unauthorized access. We will NEVER sell information to a third party company for any reason.
Do we use "cookies"?
Yes, cookies are small bites of information that are stored by your browser on your computer's hard drive. Cookies allow us to recognize each returning customer and their relevant information so that you do not need to input the same information more than once.
Will King Par Superstore share any of my personal information?
King Par Superstore will not trade, sell or rent your personal information (such as name, address, phone number, or company name) to third parties. While we may provide statistics to outside companies about our customers, including sales and related site information, it will not include any personally identifying information.
You may at any time opt out of receiving further communications via e-mail. When you receive an e-mail from us, you will be given the option of replying with an instruction to delete your name from our e-mail list. Please note, however, that you may be added again to our e-mail list if you subsequently participate in other promotions or submit further personal information at this Web site.
If you would like to opt out of receiving further postal mail communications, please contact our Customer Service Department at (888) 502-GOLF (4653).
Any more questions?
King Par Superstore takes the issue of protecting your privacy seriously. If you have any concerns, questions, or just want to tell us what you think, feel free to contact us.
Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:
King Par SuperStore
5140 Flushing Road
Flushing, MI 48433
Phone: (888) 502-GOLF (4653)
U.S. Shipping Times and Policy
King Par Superstore Return Form
Name:_____________________________________________________ Order Number:____________________________
Reason for Return:________________________________________________________________________________________
Street Address:________________________________________________ City:____________________________________
State:_________ Zip Code:__________________ Phone Number:__________________ Email:_____________________
Procedure for Returning Products:
Mail returns to the following address: Email: email@example.com